Think with me please
Fact:
the customers know the serial numbers
Want:
I want to have an inputfield with a submitbutton where customers can fill in the serialnumber (SKU)
Do:
With the serial number (SKU) I wanna retrieve the link (also available in the item-table) and send the customer to the long decription
I think it can be done with a snippet/droplet, a small form that sends in the serial number and on submit redirect to the link that matches the serialnumber's item
Anyone done something like that?